Refund Policy

Last Updated: February 4, 2026

✓ 7-Day Money-Back Guarantee
Try ViralityGPT Pro or Ultra risk-free. If you're not satisfied, get a full refund within 7 days of your first purchase.

1. 7-Day Money-Back Guarantee

1.1 Eligibility

You are eligible for a full refund if:

✓ This is your first time purchasing Pro or Ultra
✓ You request within 7 days of initial purchase
✓ Your usage has been reasonable (not abusive)
✓ You provide a reason for the refund (helps us improve)

1.2 What Qualifies

We'll gladly refund if:

The service didn't meet your expectations
Technical issues prevented you from using it
You found the AI quality unsatisfactory
You accidentally purchased the wrong tier
Any other legitimate reason

1.3 Processing Time

Request Acknowledgment: Within 24 hours
Refund Processing: 2-3 business days
Bank Credit: 5-10 business days (depends on your bank)

2. What is NOT Refundable

⚠️ No refunds for:

❌ Renewal charges - Only first purchase is eligible
❌ Upgrades - If you upgraded from Pro to Ultra
❌ After 7 days - Must request within 7-day window
❌ Abusive usage - Excessive token usage or violations
❌ Partial months - No prorated refunds after 7 days
❌ Chargebacks - If you dispute with bank, account is banned

3. How to Request a Refund

Step 1: Email Us

Send an email to: support@blipv.com

Include:

Your account email address
Date of purchase
Reason for refund (helps us improve!)
Subject line: "Refund Request - [Your Email]"

Step 2: We'll Review

We'll verify:

Purchase date (within 7 days?)
First-time purchase?
Usage patterns (reasonable?)

Step 3: Approval & Processing

If approved:

We'll send confirmation email
Process refund through Stripe/Paddle
Your account returns to Free tier
Refund appears in 5-10 business days

4. Subscription Cancellation

4.1 Cancel Anytime

You can cancel your Pro or Ultra subscription at any time:

Through Stripe customer portal
Through Paddle subscription management
By emailing support@blipv.com

4.2 What Happens When You Cancel

✓ You keep access until end of billing period
✓ No further charges
✓ Auto-downgrade to Free tier afterward
❌ No refund for remaining days (unless within 7-day guarantee)

5. Billing Issues

5.1 Accidental Charges

If you were charged by mistake:

Contact us immediately
We'll investigate and refund if confirmed
Usually resolved within 48 hours

5.2 Duplicate Charges

If you see duplicate charges:

Email us with transaction details
We'll verify with payment processor
Duplicate refunded immediately

5.3 Failed Payments

If a payment fails:

You'll be notified via email
3-day grace period to update payment
Then downgraded to Free tier
No refund needed (no successful charge)

6. Special Circumstances

6.1 Technical Issues

If ViralityGPT has extended downtime or technical problems:

We may offer account credit
Or extend your subscription
Or provide refund for affected period

6.2 Force Majeure

If service is unavailable due to:

Natural disasters
Government restrictions
Third-party service outages (OpenAI, Firebase)

We'll work with you on case-by-case basis for fair resolution.

7. Account Termination by Us

7.1 Violations

If we terminate your account for Terms of Service violations:

❌ No refund provided
❌ Access immediately revoked
You forfeit remaining subscription time

7.2 Fraud or Abuse

If we detect fraudulent activity or abuse:

Account terminated immediately
No refund
May report to authorities if illegal

8. Chargeback Policy

⚠️ Important: Please don't initiate chargebacks!

If you have a billing issue:

1. Email us first at support@blipv.com
2. We'll resolve it quickly (usually same day)
3. We want you to be happy!

If you file a chargeback instead:

❌ Your account will be permanently banned
❌ You'll be blacklisted from future use
❌ We may dispute the chargeback

Chargebacks cost us fees and hurt our business. We're reasonable people - just talk to us! 😊

9. Upgrade/Downgrade Refunds

9.1 Upgrading

If you upgrade from Pro to Ultra:

Charged prorated difference immediately
No refund for unused Pro time
7-day guarantee does NOT restart

9.2 Downgrading

If you downgrade from Ultra to Pro:

Downgrade takes effect at next billing cycle
No refund for current period
You keep Ultra access until billing renews

10. Currency and Conversion

10.1 Refund Currency

Refunds are processed in the same currency you paid:

If you paid in USD, refund in USD
Exchange rates may vary from purchase time
Your bank may charge currency conversion fees

10.2 International Customers

For customers outside USA:

Refund amount matches original charge
Bank fees are not refundable
Currency conversion handled by your bank

11. Contact for Refunds

Email

support@blipv.com

Response time: Within 24 hours

What to Include

Subject: "Refund Request - [Your Email]"
Your account email
Purchase date
Reason for refund
Order/Transaction ID (if available)

We're Here to Help!

We're a small team and we genuinely want you to be happy. If something's not working for you, let us know! We're reasonable and will work with you to find a fair solution. 😊

12. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted here with an updated "Last Updated" date. Significant changes will be communicated via email.

            Summary: Try ViralityGPT risk-free for 7 days. Not happy? We'll refund you, no questions asked. After 7 days, you can still cancel anytime - you just won't get a refund for the current month.
        

View Terms of Service | View Privacy Policy